The telecommunications industry continues to grow rapidly in Kenya, driven by increased demand for reliable internet solutions and innovative communication services. To sustain this growth and extend quality services to more customers, a sales team is being expanded to include committed and performance-driven individuals who can directly engage with clients and promote Faiba Fixed products and services. The position available is for Direct Sales Agents in Nairobi, offering a chance to play an integral role in customer acquisition and service promotion.

This role is designed for individuals with a strong interest in sales, customer relations, and service delivery. It requires active engagement with prospective and existing clients to ensure that the organization not only maintains but also expands its customer base. The Direct Sales Agent will contribute to organizational growth by ensuring targets are met, customer needs are identified, and appropriate solutions are recommended.

This job advert provides detailed insights into the responsibilities of the position, the expectations from successful candidates, and the value the role adds to the business. The aim is to ensure that prospective applicants fully understand what the role entails before submitting their applications.

The Direct Sales Agent position involves more than simply selling products. It is a comprehensive customer-facing role where the agent identifies opportunities, resolves issues, provides feedback for service improvement, and contributes to the collective performance of the sales team. The role comes with clear targets and expectations, but it also offers room for growth for individuals who are committed to building relationships with customers and understanding market dynamics.

The role of the Direct Sales Agent includes a wide range of duties that are centered on customer acquisition, service promotion, and market feedback. These responsibilities ensure that sales activities are carried out effectively and that the company remains competitive in a fast-changing industry.

Applicants interested in this position should meet the following requirements:

The available position is based in Nairobi, a central hub for business activity. This provides sales agents with access to a diverse client base and opportunities to grow within a competitive environment.

Sales Department – the candidate will join a dedicated team of sales professionals tasked with achieving ambitious customer acquisition and retention goals.

Contract – the role offers a contractual engagement, giving agents the chance to demonstrate their skills and grow within the sales function while delivering measurable results.

Interested applicants who meet the above qualifications are invited to apply for the position. All applications must be submitted via the provided email address within the specified deadline. Applicants are advised to ensure that all application documents are complete and clearly outline their suitability for the role.