Role Context

Lead the IT function and overseeing the strategic direction, implementation, and management of IT systems and services. This role encompasses data protection, IT security, and digitalization initiatives, ensuring that technology aligns with business objectives while safeguarding sensitive information and optimizing digital processes. Lead the implementation of technology enhancements, functional priorities and deliver systems/ applications, hardware acquisition and integration requirements in line with overall country’s business strategy and objectives, and Group guidelines and policies. Support Digital Customer Solutions and Programs. Minimize service disruptions, improve performance, and ensure customer satisfaction. Drive continuous improvement initiatives, drives operational excellence and objectives by ensuring reliable and high-quality. Drive all areas in the IT scorecard and IT priorities.

Management Responsibilities

Key Tasks

Minimum Requirements

Education & Experience

Expected (Years of) Experience