With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

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Job Summaryโ€ข To drive and deliver exceptional Retail and Business Banking performance, through powerful branch leadership, team development, excellent customer experience, and achievement of Operational & Controls rigor excellence in branches.โ€ข Provide powerful leadership in the branch to deliver exceptional branch business growth and profitability.โ€ข Drive implementation of business and service strategies, deliver Retail and Business Banking performance and growth targets in the branch.โ€ข Maintain a high level of bank standards and management controls to achieve operational & control rigor excellence, through strict adherence to operations and compliance policies and guidelines.โ€ข Establish a high-performance culture amongst the branch team.

Job Description

Key Accountabilities (Duties & Responsibilities) and approximate time split.

Business Growth: Time Split 60%

Internal Controls, Governance, Processes & Procedures; Time Split 15%

Customer Experience: Time split 15%

Capacity Building & People Management; Time split 10%

Role/person specification

Qualification

A university degree in a relevant discipline, post graduate qualifications will be an added advantage.

Preferred Experience

Knowledge and Skills

Ideal Job Competencies

Technical Competencies

Behavioral Competencies

Work Cycle and Impact:


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