The initiative was highlighted during a customer engagement forum attended by more than 40 business leaders in Eastleigh.

Speaking during a recent customer engagement forum with Equity Bank, Eastleigh Business Community Secretary General Omar Ibrahim Hussein said the shift towards sustainability is a priority for the business community.

“We are exploring partnerships in greening the Eastleigh business hub and making the environment sustainable. This is vital for the future of our businesses and the community at large,” Omar said.

He also called for extended banking hours at the Equity BBS Mall Branch to better serve traders during peak evening trading periods.

“The branch should remain open beyond the current 4:30 p.m. closing time to accommodate the evening trading peaks. This will give traders more convenient access to banking services during their busiest hours,” he said.

Omar praised the long-standing relationship between Equity Bank and Eastleigh traders.

“Our partnership with Equity is long-standing. We began with just one branch but now we have two, and they continue to expand financial inclusion among our people. We are served by our very own sons and daughters who understand us and our language,” he added.

Equity Bank Kenya Managing Director Moses Nyabanda said the bank is committed to supporting the community’s ambitions for growth and sustainability.

“Our commitment has always been to walk alongside individuals and businesses, supporting you as you expand existing enterprises or venture into new opportunities. We are ready to stand with you not only here in Kenya but also as you extend your investments across borders,” Nyabanda said.

He added that the bank is considering the request to extend operating hours.

“We are keen to collaborate with community leaders on initiatives in financial literacy, environmental conservation and sustainability,” he said.

The forum also discussed aligning banking services with the needs of Eastleigh’s traders. Nyabanda said the bank aims to simplify processes and reduce transaction frictions to improve convenience for customers.

The Eastleigh engagement is part of a nationwide series of customer forums under the Equity Group’s Africa Recovery and Resilience Plan, which supports sectors including trade, agriculture, manufacturing and environmental sustainability.

Nyabanda was accompanied by Head of Retail and Branch Business Carol Rutto, North-Eastern Regional General Manager Hassan Maalim and Head of Business Performance and Strategy Execution Tom Osolo.