Vinod Goel, Jumia East Africa Regional CEO (left), and Erick Massawe, Watu Credit Country Manager (right), sign a partnership on โ€œLipa Pole Poleโ€ initiative in Nairobi. The partnership allows consumers to purchase smartphones on Jumia and pay in flexible instalments via mobile money, aiming to bridge the digital divide and empower mobile phone users across the country.

A new partnership between e-commerce leader Jumia and asset financier Watu Credit will make it easier for Kenyans to own smartphones without paying the full cost upfront. Through flexible Buy-Now-Pay-Later plans, customers can purchase devices on Jumia and pay in daily, weekly, or monthly instalments via mobile money.

The partnership aims to address both affordability and access. While smartphone penetration in Kenya stands at around 80%, many users rely on low-quality devices. By financing premium brands like Samsung, the initiative helps first-time buyers and existing users upgrade to reliable, connected devices โ€” tools that are increasingly essential for business, learning, healthcare, and social connectivity.

โ€œAccess to affordable smartphones is no longer a luxury, but a necessity,โ€ said Erick Massawe, Country Manager at Watu Credit. โ€œOur financing model allows customers to pay as they go, while building a credit history and unlocking opportunities to grow their income and digital skills.โ€

Jumia and Watu Credit partner to make smartphones affordable for millions of Kenyans

Jumia and Watu Credit partner to make smartphones affordable for millions of Kenyans
Vinod Goel, Jumia East Africa Regional CEO (left), and Erick Massawe, Watu Credit Country Manager (right), sign a partnership on โ€œLipa Pole Poleโ€ initiative in Nairobi. The partnership allows consumers to purchase smartphones on Jumia and pay in flexible instalments via mobile money, aiming to bridge the digital divide and empower mobile phone users across the country.
Jumia and Watu Credit partner to make smartphones affordable for millions of Kenyans
Vinod Goel, Jumia East Africa Regional CEO
Jumia and Watu Credit partner to make smartphones affordable for millions of Kenyans
Vinod Goel, Jumia East Africa Regional CEO (left), and Erick Massawe, Watu Credit Country Manager (right), sign a partnership on โ€œLipa Pole Poleโ€ initiative in Nairobi. The partnership allows consumers to purchase smartphones on Jumia and pay in flexible instalments via mobile money, aiming to bridge the digital divide and empower mobile phone users across the country.

Watu Creditโ€™s technology-enabled model uses IoT-based locking software that ensures responsible lending: customers pay via mobile money, and the device remains active only as long as payments are made. Since 2022, Watu has financed nearly two million devices in Kenya, creating measurable social and economic impact.

Jumiaโ€™s East Africa Regional CEO, Vinod Goel, highlighted the partnershipโ€™s alignment with the companyโ€™s mission: โ€œSmartphones are among our top-selling products. By partnering with Watu, we can expand access to connected devices, making it easier for Kenyans to participate in the digital economy. Over time, we aim to make the entire process seamless and fully online.โ€

The collaboration starts with Jumiaโ€™s agents facilitating the first phase of financing, with plans to roll out direct online access to consumers in the coming months. Customers will be able to select devices at checkout, complete know your customer (KYC) digitally, and receive their smartphones delivered to their doorstep.

Beyond commerce, the initiative is a step toward digital inclusion: small business owners, delivery workers, students, and families can now access reliable technology that enhances earnings, education, and connectivity. By combining Jumiaโ€™s online marketplace with Watu Creditโ€™s proven financing model, the BNPL program positions smartphones not just as devices, but as tools for economic and social empowerment.


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