M-Shwari has warned the public to stay alert for fraudsters who claim they can increase or influence loan limits. The financial service stresses that these claims are false and aimed at tricking unsuspecting customers.

M-Shwari states that loan limits are set only by NCBA through a secure internal process. This process considers various factors to ensure fair and consistent allocation. Customers can increase their loan limits by borrowing and repaying on time, saving more with M-Shwari, and keeping a strong credit history.

The institution points out that no third party or individual can change a customer’s loan limit. Anyone or any platform making such promises is involved in fraudulent activity.

To stay safe, customers should interact with M-Shwari only through official channels:

Calls: Safaricom 100, 200 or NCBA 0711 056 444, 0732 156 444

Facebook: facebook.com/MShwariOfficial

X (Twitter): x.com/MShwariOfficial

M-Shwari encourages all customers to stay vigilant and report any suspicious activity right away to help fight fraud and protect their finances.