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Every afternoon at the Mwiki stage in Kasarani, the familiar voice of Jackline Wangeci Njeri cuts through the noise of engines and hurried footsteps.

With her baby strapped tightly on her back, she waves commuters into matatus, helping drivers fill their vehicles.

To many of those who’ve seen her, she is simply “the lady tout,” but behind her vibrant energy is a story of resilience.

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Jackline, a single mother of two, told Paxson Chege that she has made the matatu stage her workplace for years.

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Life wasn’t always this way. After completing her Form Four education, she hoped for better opportunities.

Instead, she found herself working in a club before finally choosing the tough life of a tout.

Her normal day begins at dawn when she wakes up to prepare her elder child for school, after which she does other chores around the house.

Apart from her house, she also takes on other menial jobs around the neighbourhood, like doing laundry for clients.

At around 2 pm, she heads to the bus stage after leaving her baby with a trusted friend who runs a vegetable stall.

By 6 pm, she picks up the little one, tucks the child safely on her back, and continues the hustle until late in the evening.

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At around 9 pm, Jackline finally heads home with just enough money for food.

The work is unpredictable, sometimes exhausting, but Jackline has grown familiar with the chaos of the road.

She knows the drivers, the conductors, and the passengers who recognise her persistence. For her, this is more than just a job; it’s survival.

Jackline’s story is one of quiet strength. In the middle of Nairobi’s bustle, she represents countless women who sacrifice comfort and dignity just to put food on the table.

Source: TUKO.co.ke